Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns on food items. However, if your order is damaged or incorrect, we will issue a full refund or replacement within 14 days of purchase.
1
Document the Issue
Take clear photos of the damaged product and the shipping box it arrived in.
2
Contact Support
Email our team at [email protected] with your order number and the photos.
3
Review Process
Our quality assurance team will review your claim within 24-48 hours.
4
Resolution
Once approved, we will process your refund to the original payment method or ship a replacement immediately.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing